30 November 2022- Starting today, business taxpayers will have a new and improved online system to handle their registration, filing and payment obligations for Pennsylvania taxes. With myPATH now available to these customers, this system will be a one-stop shop for all Pennsylvania taxpayers.
“This move to a new system is about contributing to Governor’s Wolf’s goal of improving online services and providing our customers with new tools that will make their lives easier,” Revenue Secretary Dan Hassell said. “This system is already used to process personal income tax returns and payments, as well as rebates on property taxes and rent for older residents and Pennsylvanians with disabilities. It has been very well received by the public, so we are looking forward to expanding this resource for more people in the business community.”
Among the new taxes that can be managed on myPATH are employer withholding tax, sales tax, and corporation taxes. Revenue from these taxes make up a substantial portion of the annual revenue that is collected and deposited into the commonwealth’s General Fund to pay for government operations and services for people in Pennsylvania.
That’s one of the driving reasons the Department of Revenue has been working to launch a new system for the customers who collect and remit these taxes. myPATH is user friendly and designed to work on any device — a computer, mobile phone, or tablet — so that customers can access their accounts from just about anywhere. It is built on software that has been implemented with great success in many other states and countries throughout the world.
e-TIDES to myPATH Transition
As part of this transition, the Department of Revenue is asking business taxpayers to register for a new account on myPATH. You can find information on what you’ll need for this process by visiting How to Enroll for myPATH.
Once customers are logged in with their new username and password, they will have the option to migrate their existing access from e-TIDES, the previous online system for business taxpayers, to myPATH.
Customers will then have the option to enter their existing e-TIDES username and password (e-Signature account credentials) to access their prior account information that was available in the old system. This should be a seamless process that the Department of Revenue is encouraging business taxpayers to complete as soon as possible.
New System for Registering a Business for PA Taxes
myPATH is also taking the place of the prior Pennsylvania Online Business Entity Registration (PA-100), which was an online platform that businesses used to register for state taxes. Starting today, this registration process will now be done through myPATH’s Pennsylvania Online Business Tax Registration.
The department encourages taxpayers to refer to several self-service options available through the department’s website, revenue.pa.gov. These include:
- myPATH Information page (available at revenue.pa.gov/mypathinformation)
- Revenue 411 Videos (Video tutorials explaining how to perform many functions through myPATH)
- Online Customer Service Center (Contains answers to hundreds of common tax questions and can be used to securely submit a question)
- PATHfinder, the online chatbot, on myPATH
Customers can also contact the department by phone at 717-425-2495, ext. 72841 (PATH1). Agents in the department’s call center will be working overtime and will be available from 8 a.m. to 6:45 p.m., Monday through Friday, beginning today, November 30.
Department of Revenue Tax Modernization Project
The launch of myPATH and the transition of all the state taxes the Department of Revenue administers into this system is part of an ongoing tax system modernization project. This project has remained on time and on budget since its launch in 2018. Meanwhile, as part of this project the department has decommissioned several prior tax systems that were costly and working on outdated technology.
“Governor Wolf set a priority early in his tenure of improving customer service and providing a ‘Government that Works’ for the people of Pennsylvania,” Hassell said. “Our work with myPATH is us doing our part to help the Governor achieve this goal. This system will be a great benefit for our customers for years to come.”