Hagerstown to begin electric service terminations to delinquent accounts this April

13 March 2024- As a courtesy, the City of Hagerstown is notifying electric customers that service terminations on delinquent accounts will begin on Tuesday, April 2.

24-hour notices started being delivered this week to residential customers with large account balances.

The City is committed to working with all customers who are interested in setting up payment arrangements to avoid service interruptions.  Please email customerservice@hagerstownmd.org, call 301-790-4160, or visit customer service on the first floor of City Hall today. 

Additionally, customers seeking assistance with paying their bill should contact the Washington County Community Action Council, 117 Summit Avenue in Hagerstown, at 301-797-4161.