Are you a PPL Electric customer who had billing issues? PUC announces settlement

18 January 2024- The Pennsylvania Public Utility Commission (PUC) today voted to seek public comment from customers of PPL Electric Utilities (PPL) and other concerned parties about a proposed settlement that was sparked by consumer billing issues that stretched through much of 2023.

The settlement – which was proposed by the PUC’s independent Bureau of Investigation and Enforcement (I&E) and PPL – includes payment of a $1 million civil penalty and PPL’s agreement to absorb more than $16 million in related costs.

The Commission voted 5-0 today to publish the proposed settlement in the Pennsylvania Bulletin, which will mark the start of a 25-day public comment period regarding the settlement.

Full instructions for submitting public comment will be provided when the proposed settlement is published in the Pennsylvania Bulletin.

The Commission will carefully review all comments received before issuing a final decision on this case.